How to Report a Bug?

If you come across a bug in Lychee Slicer, here are the elements to provide us with: 

– Which Operating System are you working on? (Windows/Mac/Linux version)

– Your computer configuration (Graphics card/Memory/Processor…)

Screenshots or a video showing the issue

– The steps you followed to get to the bug (don’t hesitate to be very precise and specific when describing the problem, use a comprehensive and numbered list of the steps in order to reproduce the bug)

– The Object file (STL/OBJ/3MF) or the LYS file

– The Slice file, if you managed slicing and the bug occurs after the file preparation

– A detailed description of the bug

And send everything to our support team https://mango3d.io/contact-us/

Any downloadable link will do. Google Drive / Dropbox / Wetranfer…

Last updated on