If you come across a bug in Lychee Slicer, here are the elements to provide us with:
– Which Operating System are you working on? (Windows/Mac/Linux version)
– Your computer configuration (Graphics card/Memory/Processor…)
– Screenshots or a video showing the issue
– The steps you followed to get to the bug (don’t hesitate to be very precise and specific when describing the problem, use a comprehensive and numbered list of the steps in order to reproduce the bug)
– The Object file (STL/OBJ/3MF) or the LYS file
– The Slice file, if you managed slicing and the bug occurs after the file preparation
– A detailed description of the bug
And send everything to our support team.
You can send us the files using downloadable link (Google Drive / Dropbox / Wetranfer…)
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